WORKING BETTER TOGETHER: LEADERSHIP SERIES
Working With Emotional Intelligence
“If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.” – Daniel Goleman
When Daniel Goleman published his first book on emotional intelligence in 1995, it was taken up worldwide by psychologists, leaders and their organizations. Why? Because people who have the greatest success in their working lives are usually more than just experts in their field. They understand how emotions affect the way they think and act. How those emotions might affect others. And how to read and influence emotions in others.
As human beings, we operate with two minds… one rational, the other emotional. Though it may not always show, we are walking bundles of emotions. They drive us, motivate us, sometimes lead us to irrational responses or decisions.
Emotional intelligence is the ability to be aware of, control, and express your own emotions in a way that helps rather than hinders. And it’s about recognizing, interpreting and responding to the emotions of others. Working With Emotional Intelligence takes participants through the elements of emotional intelligence, helps them recognize when their emotions might be getting in their way and develops greater capacity in understanding and working with the emotions of others.
"I have found Barb to be smart, creative, resourceful, determined, professional, and dedicated. She is the kind of person you want on your team, or even better, working on your behalf. Barb is deeply committed to learning, and thinks strategically about how best to create a healthy learning environment. She is passionate, and this passion is contagious. She is able to articulate her vision, and bring people on her side to create consensus. Above all else Barb is a good and caring human being, who is both professional and fun to work with. I believe Barb to be a great partner on work projects, and I highly recommend her."