INDUSTRIAL RELATIONS SERIES
Transforming Labour-Management Relationships
When you go to the doctor experiencing pain, the doctor will often ask you to rate it on a scale of one to ten, one being minimal and ten being severe. A rating of one or two might safely be ignored but a rating of seven or higher suggests it's interfering with your life and must be addressed.
In the same way, many people engaged in labour/management relations describe that relationship as a kind of illness filled with mistrust, disrespect and interfering with productive work. They rate their pain when they get together on the high end of the scale. And yet, managers and union representatives alike continue to engage in the same processes and thinking that keeps them from getting better.
Transforming Labour-Management Relationships is built on the belief that before people can work together to solve problems, they need to first focus on how they relate to each other. It's a strategic choice based on research that has clearly demonstrated a link between the quality of the labour-management relationship and workplace productivity. It also recognizes that each side has a clear mandate and constituency that must be respected for the relationship to succeed.
This course engages participants in a series of learning activities, making time for reflection, knowledge transfer and critical analysis. They will explore the nature of their current relationship, engage in trust-building and communication exercises and create a shared understanding for going forward. As well, they will build skills and be provided with tools for more productive problem-solving.
Aimed at joint labour-management groups who must work together to resolve workplace problems.
Can also be delivered as preparation for collective bargaining or in conjunction with Inside Collective Bargaining.
Click here for a podcast on making better group decisions.
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"We set out on a journey to develop a shared vision of what we wanted our relationship with our union partners to be... Barb and Dan were instrumental in helping us... Their expertise, flexible style, and understanding of the important and monumental journey we were on was key to the outstanding success of the program – but more significantly, the culture change in our group..."