INDUSTRIAL RELATIONS SERIES
Inside Collective Bargaining
Collective bargaining can be quite a roller-coaster ride.
When bargaining works, it can be rewarding, improve relationships and morale, and result in a more productive and positive work environment. At its worst it can be an emotional, frustrating, even soul-sucking experience that leaves the company and the union further apart than when they started. While it's true each side has its own mandate and priorities, there's no rule that says the people involved must go to war. So what does it take to engage in positive negotiations?
Inside Collective Bargaining focuses on uncovering real needs, assessing their legitimacy, communicating them clearly and turning them into understandable and sustainable contract language. It's an effective process regardless of whether you are union or management and can be employed jointly or individually.
Participants gain skills and tools aimed at understanding how each side works and how decisions are made, how to work with constituents for input and support, the roles of committee members, how to take notes and use them effectively and other tips and techniques for getting the best out of bargaining. This course breaks down the process of collective bargaining in a realistic, hands-on way with lots of opportunity for practice and discussion.
Click here for a podcast on a key ingredient to working through conflict.
"Barbara did an excellent job focusing issues and leading the team in exploring solutions that would work for both labour and management. Her role was instrumental in healing what had been a damaged relationship. She proved to be an excellent communicator, problem-solver and facilitator. "