WORKING THROUGH CONFLICT SERIES
Session I - Navigating Conflict
Whenever you put a group of people together to get work done, there’s a good chance at some point that conflict will arise. It’s human nature. It may be the result of a personality conflict. It could be a different understanding of the task at hand and how to go about it. Or maybe about conflicting values or beliefs. Even different and varying levels of experience could be at play. It may be one or all of these things. Whatever the cause, how the group works through its conflict has a direct impact on its success and on the ability to work together positively and productively going forward. When too much of your organization’s time is spent attempting to get people to “play well with others”, we can help.
Navigating Conflict guides participants through an exploration of the nature of conflict and how their own attitudes or values may play a role. They learn and practice specific skills, tools and a clear process for working through conflict. We offer a learning experience that emphasizes sustainable working relationships. It allows individuals to recognize and appreciate their differences and to see conflict as an opportunity for understanding and creativity rather than a roadblock to be overcome.
Click here for a podcast on the dangers of assumptions in conflict.
"As a facilitator myself, I have used techniques that I have acquired by observing Barb in action. She is smart and compassionate. She is also very intuitive and able to adapt a session to the response from participants. Barb is also very skilled in handling difficult or awkward situations in discreet and non-intrusive ways. Participating in her workshops is never a waste of time. You come away from the experience with new skills and a new understanding of yourself and others."
- Jo-Ann Roberts, Advancement & Community Relations Consultant, Threshold Housing Society